We want you to be completely satisfied with your purchase. If there is an issue with your order, please review the policy below and contact us so we can assist you promptly.
Undelivered Orders: If your item has not arrived within the expected delivery window, please contact us. We will investigate and ensure a resolution, which may include a replacement or refund.
Damaged or Defective Items: If your item arrives damaged or defective, please notify us within 7 days of receipt. We will provide a replacement at no additional cost to you.
Change of Mind: If you change your mind about your purchase, you may return the item within 14 days of delivery. The item must be unused and in its original condition and packaging. (Return shipping costs are the responsibility of the customer.) A full refund will be issued once the returned item is received and inspected.
For all inquiries related to returns or exchanges, please contact us at info@adzopublishing.com with your order number and details of the issue.